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VORTEX ATHLETICS

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Frequently asked questions

WHAT IS THE STORY BEHIND THE BRAND?

Our brand was created by passionate fitness enthusiasts with one simple goal: to make high-quality, smart, and durable training gear accessible to everyone. We don't just sell products; we live and breathe the active lifestyle. Every item in our store is carefully selected and tested to ensure it stands up to the most intense workouts. We are here to support your fitness journey and help you smash your personal goals, one day at a time!

What is the return policy?

We offer a 30-day hassle-free return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. To start a return, simply contact our support team, and we will guide you through the process.

Are any purchases final sale?

Generally, all regular purchases are eligible for our 30-day return guarantee. However, for hygiene and safety reasons, personal care items or heavily used fitness accessories cannot be returned once opened and used. Clear sale items marked as "Final Sale" during checkout or promotional campaigns may also be non-refundable. If you receive a damaged or defective item, please contact us immediately, and we will make it right!

When will I get my order?

Standard shipping typically takes 7 to 15 business days depending on your location (US, EU, or Switzerland). Once your order is processed and shipped (usually within 1–3 business days), you will automatically receive a shipping confirmation email containing your tracking number so you can follow your package every step of the way.

Where are your products manufactured?

To ensure the best balance of premium quality and affordable pricing, we partner with top-tier, certified manufacturers located in Asia. We personally vet all our suppliers to guarantee that every product meets our strict standards of durability, eco-friendliness (such as BPA-free materials), and performance before it ever gets shipped to your door.

How much does shipping cost?

We are happy to offer Free Standard Shipping on all orders! There are no hidden fees or extra charges at checkout. The price you see on the product page is exactly what you pay.

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Products

2-in-1 Cordless & Weighted Skipping Rope

2-in-1 Cordless & Weighted Skipping Rope

CHF 26.00

Regular price CHF 31.00 Sale price CHF 26.00
Athletic Recovery Massage Roller

Athletic Recovery Massage Roller

CHF 40.00

Regular price CHF 52.00 Sale price CHF 40.00
Elite-Grip Leder-Gewichthebergürtel

Elite-Grip Leder-Gewichthebergürtel

CHF 47.00

Regular price CHF 62.00 Sale price CHF 47.00
FlexiRoller Gym Foam Companion

FlexiRoller Gym Foam Companion

CHF 26.00

Regular price CHF 26.00 Sale price CHF 26.00